On our website we accept payments via:
- iDeal (NL)
- PayPal
- Apple Pay
- Credit card
- Colortone Gift Cards.

It is also possible to collect your order personally and pay in cash in the store.

Absolute! Enter your discount or gift card code at check-out in the 'Gift card or discount code' field.

No, we currently do not offer post-payment.

However, you can order with a credit card. The amount will be reserved on your credit card and only debited after delivery.

Please note: this only applies to products that are immediately available.

At Colortone you can change your order as long as you have not yet received a shipping confirmation.

For example, if you want to change the name or address of your order, please contact us directly: info@colortone.nl

If you want to change the delivery address, you can consider having the order delivered to a PostNL location. For more details, please visit our ' Shipping & Delivery ' page.

At Colortone it is possible to cancel your order as long as you have not yet received a shipping confirmation. Contact us directly: info@colortone.nl

If your order is not yet ready for shipment, we will cancel it and refund the purchase price via the same payment method you used.

At Colortone you can also place orders without Chamber of Commerce registration. Our range consists of nail art and related products - we strongly advise against experimenting with our professional products without the right training or experience.

Improper use can damage your own nails, those of others or even pose health risks.

When an order comes to us, you will normally receive a confirmation in your email.

If that is not the case: First check your junk email or spam folder. The confirmation may have ended up there.

It is possible that your email address has been entered incorrectly or that something goes wrong with us. In that case, please contact us: info@colortone.nl

We will check it for you, adjust where necessary and ensure that you still receive a confirmation.

There may be a situation where the last item in our store is sold while you are completing your order. If you have already paid for a product that is no longer in stock, we will deliver it immediately after refilling.

If a product is temporarily unavailable, it may be back in stock within a few days.
We will always inform you immediately about the status of your order.

We ship within the Netherlands with PostNL, both to your home address and to a collection point. You can also choose to pick up your order in the store (by appointment). More information is available on the 'Delivery or Collection' page.

If you order before 3:00 PM on working days, we aim to deliver your order the next working day - within the Netherlands.

Orders placed on the weekend or on Friday after 3:05 PM will be shipped on Monday and delivered on Tuesday. Due to busy times at PostNL, delays can sometimes occur.

Do you have questions about delivery times abroad? Please contact us: info@colortone.nl

Orders over €75 excl. VAT are shipped free of charge within the Netherlands (NL) and Belgium (BE).

For orders under €75 excl. VAT we charge €6.68 shipping costs.

For the costs of shipping to other countries, please contact us: info@colortone.nl

We ship all packages within the Netherlands and Belgium with a PostNL Track & Trace code. This way you can always follow your order closely.

For information about international shipments, please contact us: info@colortone.nl

We ship all packages within the Netherlands and Belgium with a PostNL Track & Trace code. This way you can always follow your order closely.

For information about international shipments, please contact us: info@colortone.nl

Yes that is possible. Please contact us at info@colortone.nl and include your order number.

The return costs of the products you want to exchange are at your own expense. You also have the option to exchange products directly in our store.

Important: Make sure the products are unused, clean and in the original packaging. Exchanges are possible up to 2 weeks after receipt.

It may happen that a product is not completely to your liking, or that you have accidentally selected the wrong product. In that case you can exchange or return your products. Always contact us first to start a return request: info@colortone.nl

The period to submit a return request is 14 days after the delivery date of the product.
The costs for returning the products are at your own expense. Of course you can also return your products directly in our store.

Make sure the item is well protected from bumps and scratches when preparing it for return. Please do not place tape on the original presentation box or directly on the product. Then send your return package via a shipping office such as PostNL.

1. Register your return by sending an email to info@colortone.nl . We will then send you the instructions for returning.
2. After receiving your return shipment, we will check and process it within 5 working days.
3. After processing your return, we will refund the full order amount within 10 to 14 working days. The refund will be made via the same payment method you used to place the order.

Important: If you purchased a set or starter pack, make sure you return it in its entirety.

Once we have received your return, it will be processed within 5 working days. After this processing, the amount will be refunded within 10 working days via the same payment method you used to place the order.